Empathy, Design Thinking, and Community Wellbeing

Empathy, Design Thinking, and Community Wellbeing

A lively panel discussion kicked off the IDC Symposium on September 17. Moderated by DIALOG’s Antonio Gomez-Palacio, panel members Dr. Elizabeth Tunstall (OCADU), Tyler Gilchrist (figure3), Lee Fletcher (Fig40), A.J. Paron-Wildes (Allsteel), and Suzy Margorian (Cosentino) weighed in on the role of empathy in designing for community wellbeing.


Afterwards, DIALOG interior designers facilitated a workshop to help participants examine how empathy could affect the outcomes of their design process. The session engaged designers in group discussions about using the Community Wellbeing Framework to help them design projects that positively impact their end users.

Table teams worked together to answer questions posed on empathy cards, which were shared back with the group at the end of the session.

Imagine where/how your work could be different by further considering empathy in design thinking.

Imagine a project that can benefit from empathy in design thinking.

The responses were insightful and heartwarming, and as session moderator, Antonio Gomez-Palacio put it in one word – goosebumps!


DIALOG is committed to engaging designers in the conversation about community wellbeing. To learn more about our framework, visit dialogdesign.ca/community-wellbeing

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